What we get asked most

Most folks prefer booking an appointment so they don’t have to play the “Will I get lucky today?” parking‑lot lottery. We book up fast, so the only way to guarantee a spot is to grab one on our Book Online page — it’s quick, painless, and doesn’t require sacrificing a goat to the alignment gods.

Weekday appointments require a non‑refundable deposit to hold your spot. Not because we’re saving up for a yacht — we’ve just been stood up more times than a bad Tinder date. The deposit keeps the schedule running smooth and goes toward your final bill. If you need to cancel or reschedule, just do it 24 hours before your appointment time. (Example: a 2pm appointment must be changed by 2pm the day before.)

Saturdays are now appointment‑only.   No more walk‑ins, no more “first‑come, first‑served,” and no more lines forming faster than a Whataburger drive‑thru at midnight. Demand got wild, so we switched back to scheduled appointments to keep things fair, fast, and frustration‑free for everyone.

Most alignments take 1 to 1.5 hours. Diagnostics or suspension work may take longer, but we’ll give you a clear estimate up front. No mystery, no waiting in the dark.

It is prefered that you do not drop with us the night before. We have limited room to store vehicles in the bay and we are not responsible for damages to your vehicle if it is left in the parking lot.

Make sure your suspension is installed and torqued down. If you’ve just lowered your car, give it a few days to settle before we dial in the specs.

We’re not a chain. We’re a family-run shop that treats your car like it’s ours. No upsells, no BS—just honest work, expert alignments, and a little bit of quirk.

Shawn does. He’s the Alignment Whisperer. If your car’s pulling left, he’ll coax it back to center with a torque wrench and a pep talk.

We’ve met a Bertha, a Shadowfax, and one Civic named “The Punisher.” Mary’s got Abe (a Lincoln, naturally) and Periwinkle, her blue Corolla. We love when customers name their cars—it means they’re part of the family, and we treat them that way.

We are on the corner of Wurzbach parkway and Perrin Beitel. When you come in go to the far end of the strip center.

Always. We walk you through what we find, what it means, and what your options are. We love talking specs, geometry, and why your car feels like it’s fighting you.

Not at all. We’ll explain it in plain English—and maybe a sprinkle in a few analogies if they help. We want you to leave our shop with a better understanding than when you walked in.